Marketing and Communications Coordinator
Marketing and CommunicationsFacilityLife Wilgers HospitalPositionMarketing and Communications CoordinatorIntroduction
A vacancy exists for a Marketing and Communications Coordinator based at Life Wilgers Hospital in Pretoria East, reporting to the Hospital Manager. The successful candidate will be responsible for strategically marketing the facility, specialists, and services while building strong relationships with stakeholders and the community. Brand management is crucial for maintaining and enhancing brand equity and trust, alongside nurturing positive stakeholder and media relationships. Effective channel marketing efforts aim to showcase the brand, facility, and services across various platforms, utilizing specialist, GP, community, and Emergency Unit channels to drive return on investment. Critical Outputs
- Build sound, productive working relationships with key stakeholders i.e., general practitioners and specialists, media, and the community.
- Generate statistics and reports from available hospital information to analyse referral patterns and build a knowledge base to inform strategies and plans.
- Recruitment and marketing of specialists to general practitioners and community to grow referrals.
- Develop and implement marketing and communications strategies and plans (aligned to the hospital business plan) aimed at key stakeholders to drive growth for the hospital.
- Develop and implement marketing and communications initiatives aimed at stakeholders including patients, potential patients, and the local community at large.
- Provide marketing and communications support to internal hospital stakeholders as well as national marketing and communications department.
- Provide input into the marketing and communication budget and manage the function efficiently within the prescribed budget.
- Develop informative, brand compliant marketing collateral (i.e. brochures, information leaflets and other branded marketing material) to support marketing and communications initiatives and drive trust.
- Ensure that brand and corporate identity standards, policies and procedures regarding marketing and communication are adhered to throughout the hospital.
- Manage media relations according to set corporate policy and guidelines.
- Assist with enhancing the service to patients and clients from a communication / marketing point of view.
- Be an agent of change and be able to communicate well, on behalf of management, with all major stakeholders.
- Develop and execute a channel marketing strategy to enhance referrals and drive volumes to the units.
- Act as brand ambassador within the unit to ensure brand compliance
- Monitor social media platforms and community groups for reputation management purposes.
Requirements
- A tertiary marketing, public relations or communication degree with two years’ experience.
- Excellent interpersonal skills are critical, as productive relationships with stakeholders are important. Other competencies required are technical skill for marketing and communications outputs, attention to detail, excellent time management skills, the ability to work in a pressured and changing environment and computer literacy (Word, Power Point and advanced Excel e.g. pivot tables)
- Ability to compile and process relevant marketing research information.
- Hospital experience in a marketing/communication role will be advantageous.
- Must be able to work independently and use initiative to achieve set objectives.
- A proven track record in copywriting will be advantageous.
- Ability to travel.
Competencies
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behaviour
- Building relationships
- Customer responsiveness
- Organisational awareness
- Leading by example
- Motivating and developing people
Emai lWilgers.CV@lifehealthcare.co.za Closing date Friday, September 27, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Porter
Function Other Facility Life Entabeni Hospital Position Porter X1Introduction
One Permanent on Demand vacancy exist for a Porter, based at Life Entabeni Hospital reporting to the Senior Pharmacist. The successful candidate will be responsible for ensuring effective service delivery of quality care in the pharmacy department. Critical Outputs
- Transferring of prescriptions, stock and dispensed medication between wards and pharmacy.
- Ensuring timeous deliveries for optimal patient care
- Transferring of stock issued to the wards from the pharmacy and surgical stores
- Ensuring accurate record keeping of movement of stock/prescriptions
- Professional interaction with clients
- Distribution of Memo’s and documents to the wards, Doctors rooms and Allied professionals
- Collection of stationery and stock for the department
- General tasks that support the delivery of quality patient care
Requirements
- Matric – Grade 12
- An enthusiastic, motivated, punctual & well organised individual with initiative and ability to handle pressure. Must be able to work shifts and overtime as required.
- Must be customer service oriented with good time management skills
- Reliable transport due to the nature of shift work
- Effective communication skills; verbal and written.
- Able to work under pressure and as part of a team
- Understanding of the private healthcare industry, its challenges and role players would be an advantage
Competencies
- Problem-solving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Verbal & written communication skills
- Influencing skills
- Building relationships
- Customer responsiveness
- Organisational awareness
- Action orientation
- Excellence orientation
- Ethical behaviour
Email entabeni.cv@lifehealthcare.co.za Closing date Friday, September 27, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Admissions Clerk
Administration FacilityLife Mount Edgecombe Hospital Position Admissions Clerk Introduction
An exciting opportunity exists at Life Mount Edgecombe Hospital for the position of Admission Clerk, reporting to the Reception Supervisor. The successful incumbent will contribute to the effective functioning and co-ordination of the reception and ensure quality customer care. Critical Outputs
- Responsible for accurately recording admission, discharge, update and receptionist duties in accordance with Life Healthcare protocols.
- Liaise with Medical Aids to obtain authorization for admission.
- Performing general administration duties involved in the admission of patients, including filing and assistance with billing of accounts.
- Receiving and handling of cash.
- Day end processes.
- Doctor, public and staff liaison.
- Switchboard relief duties.
- Resolving Telephonic queries.
- High standard of completion of documentation and the accurate capturing of data.
Requirements
- Applicants should have Matric (Grade 12).
- Strong computer skills essential.
- Relevant experience and familiarity with hospital procedures, medical terminology and medical aid rules is essential.
- Must have experience in dealing with customers.
- Excellent communications skills, teamwork and customer orientation.
- Must be able to flex between day and night shift, have own transport and a valid driver’s license.
- In addition, the position requires an enthusiastic, motivated, well organized, trustworthy individual with initiative, attention to detail and the ability to handle pressure.
- Must be able to work independently without constant supervision.
Competencies
- Attention to detail
- Problem-solving, analysis and judgement
- Verbal & written communication
- Influencing skills
- Personal integrity
- Planning & organising
- Ability to build relationships
- Drive and energy
- Process orientation
- Independence
- Conflict management
- Self-management
Email Candace.Lottering@lifehealthcare.co.za Closing dateTuesday, September 24, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Ward Clerk
Nursing Facility Life Beacon Bay Hospital PositionWard ClerkIntroduction
A vacancy has arisen for a Ward Clerk position reporting to the Unit Manager, Michelle van Rooyen. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and administrative support to the nursing team.Critical Outputs
- Ensure optimal service levels whilst understanding and striving to achieve targets.
- To ensure the speedy and effective execution of non-nursing activities.
- Attend meetings and in-service training as scheduled.
- Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.
- Knowledge of emergency plans and actions.
- Elimination of medico legal risks through the correct identification and filing of patient’s documentation.
- Maintenance of a positive appearance and behavior, within and outside hospital relation.
- Friendly and helpful client service.
- Live up to the Quality principles.
- Professional secrecy and discretion during contact with customers and colleagues.
- Ensuring of effective communication between customers and colleagues.
Requirements
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Professional and technical proficiency
- Excellence orientation
- Building relationships
- Customer responsiveness
- Action orientation
- Ethical behavior
- Positive attitude
Competencies
- Problem-solving, analysis and judgement
- Attention to detail
- Resilience
- Engaging diversity
- Professional and technical proficiency
- Excellence orientation
- Building relationships
- Customer responsiveness
- Organisational awareness
- Action orientation
- Ethical behaviour
Email Recruitment.Beaconbay@lifehealthcare.co.za Closing date Wednesday, September 25, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Painter
St George’s Hospital Position Painter – FTC Introduction
A vacancy for a fixed term contract position for a Painter exists at Life St Georges Hospital. The successful candidate will report to the Engineering Manager in the respective department. Critical Outputs
- Conduct all duties allocated by the maintenance manager, maintenance planner and maintenance officers
- Responsible for all the paint work within the hospital
- Experience in SAP plant maintenance job card system would be advantageous
- Management of paint stock and inventory
- To schedule routine maintenance of building infrastructure
- Responsible for the restoration/repairs of buildings and equipment
- Excellent completion of daily job cards as well as feedback thereof is high priority.
Requirements
- Grade 12 is essential
- Relevant Painting experience
- Willing to work overtime when needed.
- Ability to work under pressure as part of a team
- Cost efficiency and ability to multitask
- Ability to interact with a diverse group of staff, patients and clients
- Hospital maintenance experience will be an advantage.
- Building, plumbing, carpentry, welding or tiling experience will be an advantage
Competencies
- Attention to detail
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication skills
- Professional and technical proficiency
- Building relationships
- Customer responsiveness
- Organisational awareness
- Influencing skills
- Action orientation
- Excellence orientation
- Ethical behaviour
Fax086 683 6827EmailRecruitmenthr@lifehealthcare.co.za Closing date Sunday, September 29, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Porter
Other FacilityLife Carstenview PositionPorter Introduction
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A vacancy exists for a Porter, based at Life Carstenview, reporting to the Clinic Manager. The successful candidate will be responsible for transferring patients between various departments within the hospital.Critical Outputs
- Assists and transports patients by wheelchair, stretcher, patient vehicle to and from various destinations within hospital e.g. wards, treatment areas, operating theatre.
- Porters’ patients requiring assistance on discharge from nursing unit or treatment area to hospital exit/vehicle.
- Movement of cylinders of gas within the hospital.
- Check trolleys for cleanliness and whether in need of repairs (maintain good working condition)
- Deliver correspondence to doctor’s rooms as and when required.
- Ensure quality patient care and customer satisfaction according to Life Healthcare policies and procedures.
- Maintaining excellent patient and customer care in accordance with Life Healthcare Standards.
- Performing general administrative and other related duties as requested.
Requirements
- Grade 12
- Private healthcare experience.
- Ability to work shifts according to the operational requirements of the hospital.
- Understanding of the private healthcare industry, its challenges and role players would be an advantage.
Competencies
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Professional and technical proficiency
- Excellence orientation
- Building relationships
- Customer responsiveness
- Action orientation
- Ethical behavior
- Positive attitude
Email Recruitment.Carstenhof@lifehealthcare.co.za Closing dateFriday, September 20, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Ward Clerk
FunctionFinance/AdministrationFacility Life Carstenview PositionWard ClerkIntroduction
A vacancy exists for a Ward Clerk position based at Life Carstenview, reporting to the Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and Administrative support to the nursing team.Critical Outputs
- Ensure optimal service levels whilst understanding and striving to achieve targets.
- To ensure the speedy and effective execution of non-nursing activities.
- Attend meetings and in-service training as scheduled.
- Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.
- Knowledge of emergency plans and actions.
- Elimination of medico legal risks through the correct identification and filing of patient’s documentation.
- Maintenance of a positive appearance and behavior, within and outside hospital relation.
- Friendly and helpful client service.
- Live up to the Quality principles.
- Professional secrecy and discretion during contact with customers and colleagues.
- Ensuring of effective communication between customers and colleagues.
Requirements
- Grade 12
- Private healthcare experience
- General administrative experience – at least 1 year
- Computer literacy and proficiency in Microsoft Office (excel, word) is essential.
- Co-ordinating bookings and patient transport.
- Understanding of the private healthcare industry, its challenges and role players would be an advantage.
Competencies
- A person who is result orientated, pays attention to detail, has excellent interpersonal as well as communication skills is needed.
- Customer focus, a commitment towards continuous improvement, the ability to work independently and the management of time is required.
EmailRecruitment.Carstenhof@lifehealthcare.co.za Closing dateFriday, September 20, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Senior Administration Clerk
Function Other Facility Life Eugene Marais HospitalPosition Senior Administration Clerk Introduction
A vacancy exists for a Senior Administration Clerk, based at Eugene Marais Radiology, reporting to the Practice Manager, Louis Conradie. The successful candidate will have excellent written communication and administration skills, and provide the full administration and support function to the Practice Manager and Management team.Critical Outputs
- Perform administrative tasks requested by Practice Manager and Head Radiographer
- Capture, extract, collate and compile data and reports on a daily, weekly and monthly basis
- Manage and maintain an efficient record and filing system
- Attend meetings and in-service training as scheduled
- Take minutes of all management meetings and other, as required
- Assist with coordinating and arranging training and workshops
- Capturing and management of workskills plan and training records
- Assist with incident investigation, root cause analysis, follow-up and feedback
- Assist with Quality Improvement initiatives
- Manage Practice Manager and management team diaries
- Provide communication and feedback to patients, customers and employees
- Manage comment cards supported by managements
- Ensure vendor deliverables are met against signed service level agreements
- Assist Practice Manager and other line manager with HR admin tasks i.e. completing HR documentation for approval, arranging and participating in interviews, Lexis Nexus checks, gathering documentation for new engagements, reference checks, and onboarding new employees to the unit (micro induction)
- Assist with the execution of policies and procedures relating to Occupational Health and Safety, Infection Prevention, and Quality Management
- Participate in all internal audits and contribute meaningfully to audit compliance
- Managing corrective action plans (CAPS)
- Radiation and dosimeter management and reporting
- Medical surveillance bookings for employee entry and exit medicals
- Manage and investigate customer relationship complaints including determining cause of problem and providing feedback to the customer
- Site specific Hazardous Chemical Agents management
- Management of Health Care Risk Waste and general waste
- Contribute to an environmental aspects and impacts register as well as monitoring of monthly water, electricity and other resource usage
- Participate in Occupational Health and Safety Risk Assessments and Operational Risk Assessments
- Monthly reporting on all Quality outcomes
- Participate in infection prevention activities and facility walkthroughs
- Document control and ensuring the correct documents and latest version is in use
- Any other duties that may be required from time to time.
Requirements
- Grade 12
- A tertiary qualification is advantageous
- At least 5 years experience in a relevant field
- Strong computer literacy and competence in full Microsoft office suite
- Excellent command of the English language
- Experience in dealing with customers, patients, and employees
- Ability to work independently, manage time and use initiative
- Confidentiality and discretion.
- Qualification or experience in ISO 9001: Quality Management System or Occupational Health and Safety is advantageous
Competencies
- Problem-solving/analysis
- Planning & organising
- Pays close attention to detail
- Excellent interpersonal and communication skills is needed
- Resilience
- Verbal & written communication
- Teamwork
- Customer responsiveness
- Attention to detail
- Building relationships
- Organizational awareness
- Drive & energy
- Excellence orientation
- Ethical behavior
- Commitment towards continuous improvement
- Ability to work independently
- Good time management
- Honesty and reliability
- Ability to work under pressure
- Aptitude for Quality Management
Emailkeegan.govender@lifehealthcare.co.za Closing dateFriday, September 20, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Management Secretary
FunctionNursingFacilityLife Empangeni Private HospitalPositionManagement SecretaryIntroduction
A vacancy exists for a Management Secretary, based at Life Empangeni Private Hospital, reporting to the Hospital Manager. The successful candidate will be responsible for providing full secretarial and administration support to the Hospital Manager and Management.Critical Outputs
- Diary management
- Typing and formatting all relevant correspondence and other documentation in MS Word
- Creating and updating relevant spreadsheets in MS Excel
- Designing and formatting of presentations on MS PowerPoint
- Managing and maintaining an efficient filing system
- Taking minutes at meetings and keeping of an accurate record of the minutes
- Coordination and management of Travel Arrangements
- Dealing with telephonic enquires for the managers
- Setting up of meetings/interviews and all associated arrangements
- Interfacing professionally with internal and external customers
- Assist in arranging functions and conferences
- Access, maintain and distribute various types of technical and staff data including reports, letters, mailing lists and memoranda
- Manage mail and courier services
- Management of Petty Cash
- Ordering and receipting invoices on SAP
- Preparation of Audit files, DOH, OHSC, SANC etc
- General administrative duties
Requirements
- Matric
- Secretarial Diploma advantageous
- SAP Experience advantageous
- Minimum of 2 years’ secretarial experience
- Extensive proven training in and knowledge of MS Office is a pre-requisite
- Accuracy, speed and attention to detail
- Good language and grammar skills
- Excellent interpersonal skills
- Ability to work in a pressurized and changing environment
Competencies
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation
- Influencing
- Drive & energy
- Excellence orientation
- Ethical behaviour
- Building relationships
- Customer responsiveness
- Organisational awareness
- Team player, energetic, well organized and punctual
Email Recruitment.Empangeni@lifehealthcare.co.za Closing date Wednesday, September 25, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
External employment application form
Pharmacy Stock Controller
PharmacyFacilityLife Wilgers HospitalPositionPharmacy Stock ControllerIntroduction
A vacancy exists for a Pharmacy Stock controller at Life Wilgers Hospital Pharmacy, Gauteng, reporting to the Pharmacy ManagerCritical Outputs
- Develop and maintain sound relationships with internal customers to achieve co-operation and compliance with audit processes
- Set up and maintenance of preferred stock levels, and daily ordering of stock to ensure a quality pharmaceutical supply service
- Asset management to ensure security of stock and to minimize loss due to redundancy
- Quarterly stocktaking
- Active involvement in stock-takes and cycle counts
- Assist with non-recoverable utilization
- Dead stock and short dated stock management
- Assist with managing operational efficiencies identified
- Assist with managing Unrecorded Liabilities, MIR6 and GRIR reports as appropriate
- Monitoring expiry dates of all items and managing as per protocol
- Informing UM and PM of any stock issues and shortages
- Ensuring that stock is available at all times
- Ensure cost-efficiency regarding staff planning
- Focus on implementation of formulary products
- Managing the surgical stores department
- Managing the procurement, control and distribution of surgical stock
- Ensuring accurate receiving and receipting of surgical stock.
- Capturing of prosthesis and consignment invoices and transfers to theatre
- Implementing and maintaining the LHC formulary and providing feedback to PM
- Capturing and handling of product complaints
- Resolving queries from relevant stakeholders.
- Ensuring a culture of quality in our business and operational excellence.
- Any other task that the line manager may deem necessary
Requirements
- Grade 12
- Sound knowledge of at least 2 years on stock control in a hospital environment
- A working knowledge of SAP will be an advantage.
- Understanding of the private healthcare industry, its challenges and role players would be an advantage. Hospital experience and knowledge of systems (iMeds) is a requirement.
- A person who is result orientated, pays attention to detail, has excellent interpersonal as well as communication skills is needed.
- Customer focus, a commitment towards continuous improvement, the ability to work independently and the management of time is required.
- Computer proficiency is essential.
- Ability to work in a stressful environment
- Good interpersonal skills
- Experience within inventory management or relevant experience within a pharmaceutical environment
- Knowledge of inventory control, processes, procedures and practices
- Good organizational skills are essential as well as attention to detail.
- Excellent communication and time management skills
- Management skills is essential
- Able to work under pressure as well as being able to work as part of a team
Competencies
- Problem-solving, analysis and judgement
- Resilience, drive and energy
- Engaging diversity
- Influencing skills
- Organizational awareness Excellence orientation
- Ethical behaviour
- Building relationships and Customer responsiveness
- Verbal and written communication skills
Email Wilgers.CV@lifehealthcare.co.za Closing dateThursday, September 19, 2024
Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.
Life Healthcare is an Equal Opportunity Employer.
Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.